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(325) 237-2088Austin, TX 78741
Contact Wendell Restoration Austin – Free Damage Restoration Estimate in Austin
Call (325) 237-2088 and you’ll reach a live coordinator who connects you with our Austin team, not a maze of prompts. We’ll talk through what happened, tell you honestly whether it’s urgent, and schedule a free assessment at a time that works for you. No hard sell, no pressure, no obligation. If it’s during our hours, we can often get someone out the same day.
What Happens When You Call
Step 1: You call, a real person answers. A local coordinator picks up, asks what happened, and gives you straight answers about whether you need immediate help or can wait. You won’t get transferred three times or asked to “press 2 for new claims.”
Step 2: We schedule your free assessment. You pick a time that fits your day, within our operating hours of 7 AM to 7 PM. You’ll get a live arrival time, not a four-hour window, so you’re not stuck waiting around.
Step 3: You get a written estimate before anything starts. We walk the damage, take photos, and put the scope and price in writing. You approve it before we touch anything. No surprise line items, no “while we’re here” upcharges.
Step 4: The work gets done, and you see it happening. Our crew takes before-and-after photos and sends them to you by text. When the job is done, you get a digital invoice you can pay from the link. No paper, no phone calls, no chasing anyone down.
Why Austin Homeowners Call Us First
- Written price before work starts. This is the Relay Visibility Guarantee, and it’s non-negotiable on every job we do in Austin. You know exactly what you’re paying before our crew opens a single bucket or pulls a single panel.
- Photo updates while we work. You don’t have to stand over anyone’s shoulder. We text you before-and-after photos of the mitigation or repair, so you can see the progress from your office in Pflugerville or your couch in Buda.
- Live arrival time, not a window. Our coordinator gives you a real ETA when you book, and you can track it. You’re not burning a whole day waiting for someone who may or may not show.
- Every pro under our name is held to a standard. Each professional working under the Wendell Restoration Austin name is required to carry the license and insurance their state requires for the work they perform. We’re part of the Relay Home Co. family, and the Relay Standard applies to every job.
Our Service Area Around Austin
We serve Austin and the surrounding communities across the metro, including:
- Austin – same-day scheduling in most cases
- Pflugerville – typically 30 – 45 minutes out
- San Marcos – typically 45 – 60 minutes out
- Jollyville, Wells Branch, Brushy Creek – north metro, typically 25 – 40 minutes
- Buda, Shady Hollow – south metro, typically 30 – 45 minutes
- Manor, Hornsby Bend – east metro, typically 20 – 35 minutes
- Lost Creek, Lakeway – west metro, typically 30 – 50 minutes
If you’re just outside these areas, call anyway. We’ll tell you honestly whether we can get to you, and if we can’t, we’ll help you figure out who can.
Frequently Asked Questions – Booking & Estimates
Yes. The assessment and written estimate are free, with no obligation. You get a clear scope of work and a price in writing, and you decide whether to move forward. Call (325) 237-2088 to schedule yours.
During our operating hours of 7 AM to 7 PM, we can often schedule same-day assessments for Austin addresses, depending on current call volume. When you call, we’ll give you a live arrival time so you know exactly when to expect us.
No. The price you’re quoted is the price you pay, whether the work happens on a Sunday or a Wednesday. Our hours are 7 AM to 7 PM, and we don’t tack on “after hours” fees within that window.
Just your address and a quick description of what happened, like water from a supply line in the kitchen or a wet patch on the ceiling. If you have photos on your phone, great, but it’s not required. We’ll guide you from there.
We send a digital invoice you can pay from the link on your phone. Most major payment methods work. If your damage is covered by insurance, we can also document the work with photos for your adjuster.
Call or Request a Callback
If you’ve got water where it shouldn’t be, a fire cleanup ahead of you, or mold you’re worried about, call (325) 237-2088. Our team is available Monday through Friday and Sunday from 7 AM to 7 PM. You’ll get a straight answer, a written price, and no pressure. If you’d rather we call you, just let the coordinator know when you reach out.
Written by Blake Sorensen, Owner at Wendell Restoration Austin, serving Austin and surrounding communities.